中文
含义
E60 表示加热故障。洗衣机在加热洗涤阶段启动加热管后，水温未能在规定时间内达到设定温度，或温度上升速率明显低于预期。控制器通过 NTC 温度传感器连续监测水温变化，当加热一段时间后温升不足（如低于 1°C/分钟）时判定加热系统异常并停机保护。此故障导致无法进行加热洗涤（如热水洗、除菌洗），但不影响冷水洗涤程序。
常见原因
- 加热管（电加热元件）内部电热丝烧断或外壳破裂，导致加热功能完全失效或漏电保护跳闸。
- 加热管表面严重结垢——长期使用硬水地区，水垢层覆盖加热管使热传递效率急剧下降。
- 加热管供电回路中继电器或 TRIAC 损坏，控制主板虽发出加热指令但加热管实际未得到供电。
- NTC 温度传感器阻值漂移或开路，向主板反馈虚假的低温或高温数据，导致加热控制逻辑紊乱。
- 加热回路接线端子烧蚀、松动或接触不良，大电流通过时线端发热导致连接失效。
自助排查
- 检查洗衣机供电是否正常——部分大功率加热机型要求独立供电回路，确认断路器（空开）未跳闸。
- 运行一个冷水洗涤程序确认洗衣机基本功能正常——若冷水程序可完整执行，问题大概率在加热系统。
- 断电后打开后盖板，目视检查加热管接线端子及接插件是否有烧焦、熔化或松动迹象。
- 若长期使用含钙量较高的硬水且未做过除垢维护，可购买洗衣机专用除垢剂运行一次空筒加热洗涤尝试清除加热管表面水垢。
- 加热管和 NTC 传感器通常安装于外筒底部，需要拆筒检修。以上步骤无效时请联系富及第售后进行加热管及温控系统专业检测。
English
Meaning
E60 indicates a heating fault. After the heater is activated during the heating wash phase, the water temperature failed to reach the set temperature within the specified time, or the temperature rise rate was significantly lower than expected. The controller continuously monitors water temperature changes via the NTC temperature sensor; when the temperature rise is insufficient after a period of heating (e.g., below 1°C/minute), it determines the heating system is abnormal and stops for protection. This fault prevents heated wash cycles (e.g., hot wash, sanitize wash) but does not affect cold-water programs.
Common Causes
- The heating element’s internal resistance wire is burned out or the sheath is cracked, causing total heating failure or earth-leakage protection tripping.
- Heavy scale buildup on the heating element surface — in hard-water areas, limescale coating drastically reduces heat transfer efficiency.
- The relay or TRIAC in the heating element supply circuit is damaged; the control board issues a heating command but the element never actually receives power.
- The NTC temperature sensor’s resistance has drifted or gone open-circuit, feeding false low or high temperature data to the main board and disrupting heating control logic.
- The heating circuit terminals are burned, loose, or have poor contact — high current flowing through the connection causes terminal heating and eventual connection failure.
Self-Check Steps
- Check whether the washer is receiving normal power — some high-power heating models require a dedicated circuit; verify the circuit breaker has not tripped.
- Run a cold-water wash program to confirm basic washer functionality. If a cold cycle completes successfully, the problem is likely in the heating system.
- After disconnecting power, open the rear panel and visually inspect the heating element terminals and connectors for scorching, melting, or looseness.
- If you have been using hard water for a long time without descaling maintenance, purchase a washer-specific descaling agent and run an empty hot wash cycle to attempt to dissolve scale from the heating element surface.
- The heating element and NTC sensor are typically installed at the bottom of the outer tub and require tub disassembly for service. If the steps above do not help, contact Frigidaire after-sales service for professional heating element and temperature control system diagnostics.