中文
含义
错误码E600002表示固件加载失败。该代码表示电视在启动过程中bootloader成功读取了eMMC但无法加载或验证主固件（Main Firmware），通常是由于固件镜像损坏、签名验证失败或系统关键文件丢失所致。
常见原因
- OTA固件升级过程中意外断电或网络中断导致固件写入不完整
- 固件包完整性校验失败，SHA256哈希不匹配
- 系统分区（System Partition）关键文件被误删除或损坏
- Bootloader版本与主固件版本不匹配，存在兼容性问题
- eMMC中固件存储区域出现坏块，关键数据无法正确读取
自助排查
- 尝试进入恢复模式：关闭电视，将含官方固件的U盘插入USB口，按住电源键与音量减键上电
- 在恢复菜单中执行”清除数据/恢复出厂设置”（注意会清除所有用户数据）
- 从索尼官方支持网站下载对应机型完整固件包，使用U盘重新刷写
- 如恢复模式不可达或刷机后仍然报错，可能是eMMC硬件故障
English
Meaning
Error code E600002 indicates a firmware load failure. This code indicates that during the boot process, the bootloader successfully read the eMMC but was unable to load or verify the main firmware. This is typically caused by a corrupted firmware image, signature verification failure, or missing critical system files.
Common Causes
- Accidental power outage or network interruption during OTA firmware update resulting in incomplete firmware write
- Firmware package integrity check failed, SHA256 hash mismatch
- Critical system partition files accidentally deleted or corrupted
- Bootloader version incompatible with the main firmware version
- Bad blocks in the eMMC firmware storage area, preventing correct reading of critical data
Self-Check Steps
- Attempt to enter recovery mode — power off TV, insert a USB drive with official firmware, hold power + volume-down buttons while powering on
- In the recovery menu, select “Clear data / Factory reset” (note: this will erase all user data)
- Download the complete firmware package for your exact model from the Sony official support site and reflash via USB
- If recovery mode is unreachable or the error persists after reflashing, the eMMC may have a hardware fault