E20

E20 - 伊莱克斯 洗衣机

中文

含义

排水系统异常,洗衣机在规定时间内未能排空筒内积水。

常见原因

  1. 排水泵过滤网被异物堵塞
  2. 排水管弯折压扁或悬挂过高
  3. 排水泵电机故障或电容损坏
  4. 排水管出口插太深造成虹吸
  5. 水位传感器故障导致误判

自助排查

  1. 关电源拔插头打开排水泵检修盖旋出过滤器清理异物
  2. 检查排水管是否弯折压扁理顺管路
  3. 确认排水管悬挂高度不超过100cm
  4. 清理后运行短程序测试排水
  5. 若仍报错排水泵可能需更换联系售后

English

Meaning

The drain system is abnormal; the washer was unable to empty the tub within the specified time.

Common Causes

  1. Drain pump filter clogged with foreign objects
  2. Drain hose kinked crushed or hung too high
  3. Drain pump motor failure or capacitor damage
  4. Drain hose outlet inserted too deep causing siphon
  5. Water level sensor fault causing false reading

Self-Check Steps

  1. Unplug open drain pump access cover unscrew filter clean out debris
  2. Check drain hose for kinks or crushing; straighten path
  3. Verify drain hose hanging height does not exceed 100cm
  4. After cleaning run a short cycle to test drainage
  5. If error persists drain pump may need replacement

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