E21

E21 - 内夫 洗衣机

中文

含义

洗衣机电机转子被卡住无法转动,电机堵转保护激活。

常见原因

  1. 电机转子被异物卡住
  2. 轴承磨损严重导致卡死
  3. 三角皮带过紧或卡滞
  4. 电机启动电容失效
  5. 衣物摆放不均匀导致滚筒卡滞

自助排查

  1. 断电后手动转动滚筒确认转子是否卡死
  2. 检查电机轴承是否有异响或卡滞
  3. 检查电机启动电容是否失效
  4. 检查三角皮带张力是否正常
  5. 取出部分衣物后重新尝试

English

Meaning

The washer motor rotor is blocked from turning; motor stall protection activated.

Common Causes

  1. Motor rotor blocked by foreign object
  2. Bearing wear causing seizure
  3. Drive belt too tight or jammed
  4. Motor start capacitor failed
  5. Uneven laundry causing drum binding

Self-Check Steps

  1. Unplug and manually turn drum to check for rotor lock
  2. Check motor bearings for noise or binding
  3. Check motor start capacitor
  4. Check belt tension
  5. Remove some laundry and retry

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