E13 Critical

E13 - neff Washer

中文

含义

洗衣机底部检测到漏水,防漏系统触发保护。

常见原因

  1. 进水管或排水管连接处漏水
  2. 洗涤剂盒下方管路漏水
  3. 门密封圈破损或安装不当
  4. 内部软管卡箍松动或老化
  5. 漏水传感器或浮子开关误触发

自助排查

  1. 断开电源检查洗衣机底部是否有积水
  2. 检查进水管和排水管连接处有无漏水
  3. 检查门密封圈有无破损
  4. 检查洗涤剂盒下方管路
  5. 清理并擦干底部后试机观察

English

Meaning

Water leakage detected at the base of the washer; leak protection system activated.

Common Causes

  1. Inlet or drain hose connection leaking
  2. Leak under detergent drawer plumbing
  3. Door seal damaged or incorrectly installed
  4. Internal hose clamp loose or perished
  5. Leak sensor or float switch false triggering

Self-Check Steps

  1. Unplug washer and check for standing water at base
  2. Check inlet and drain hose connections for leaks
  3. Inspect door seal for damage
  4. Check hoses under detergent drawer
  5. Clean and dry base before re-testing

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