中文
含义
电机温度超过安全运行阈值,热保护开关触发,机器自动断电以防止电机损坏。
常见原因
- 集尘桶已满,导致气流受阻、电机散热不足
- 长时间高负载运行(如整屋深度清洁超过30分钟)
- 过滤器严重堵塞,气流减少导致电机过热
- 吸头或刷条被毛发、纤维缠绕增加电机负载
- 环境温度过高(超过40°C)或在暖气旁使用
自助排查
- 立即关闭机器,拔下充电器,让机器自然冷却至少30分钟
- 清空集尘桶,检查并清理吸头和刷条上的缠绕物
- 取出前后过滤器,用冷水冲洗至水清,晾干24小时后再装回
- 检查是否有管道或吸入口堵塞,移除障碍物
- 若冷却后重新启动仍报E01,请联系戴森售后检修电机组件
English
Meaning
Motor temperature has exceeded the safe operating threshold, triggering the thermal protection switch. The unit automatically powers down to prevent motor damage.
Common Causes
- Dust bin full, restricting airflow and reducing motor cooling efficiency
- Extended high-load operation (e.g., deep-cleaning an entire home for over 30 minutes)
- Severely clogged filters reducing airflow and causing motor heat buildup
- Brush bar or head tangled with hair/fibers increasing motor load
- Operating in high ambient temperature (above 40°C) or near heat sources
Self-Check Steps
- Turn off the machine immediately, unplug the charger, and let it cool naturally for at least 30 minutes
- Empty the dust bin; inspect and clean any debris tangled around the brush bar and head
- Remove both pre-filter and post-filter, rinse with cold water until clear, then air-dry for 24 hours before reinstalling
- Check all hoses and intake paths for blockages and remove any obstructions
- If E01 persists after cooling down, contact Dyson service for motor assembly inspection