E13 - 伊莱克斯 扫地机

中文

含义

WiFi通信模块异常，机器人无法连接网络或与App通信。

常见原因

WiFi路由器信号弱或变更了WiFi密码、机器人WiFi模块硬件故障、路由器开启了MAC地址过滤。

自助排查

1. 确认家中WiFi网络正常工作，尝试靠近路由器。
2. 在App中重新配置网络连接。
3. 重启路由器和机器人后重试。

English

Meaning

The WiFi module is malfunctioning, preventing the robot from connecting to the network or the app.

Common Causes

Weak WiFi signal or changed WiFi password, hardware fault in the robot WiFi module, router MAC address filtering enabled.

Self-Check Steps

1. Check that your home WiFi is working and move the robot closer to the router.
2. Reconfigure the network connection in the app.
3. Restart both the router and the robot before retrying.