1-1 - 肯摩尔 洗碗机

中文

含义

1-1 表示洗碗机在规定时间内未能检测到足够的水进入内胆。肯摩尔洗碗机配有流量计和压力传感器来监测进水过程，主控板在进水阶段开始时打开进水电磁阀，并期望在一定时间内（通常为 4-6 分钟）水位传感器或流量计回报达到目标水位。如果在超时后仍未检测到进水或水流不足，控制板即显示 1-1 错误代码并中断当前洗涤程序，以防止加热器干烧和循环水泵空转损坏。

常见原因

1. 家庭供水阀门关闭或供水管道被意外切断，导致洗碗机完全无水供应。
2. 进水软管弯折、扭曲或被重物压住，水流受阻无法正常通过。
3. 进水软管末端的滤网被水垢、泥沙或铁锈颗粒堵塞，进水流量严重下降。
4. 进水电磁阀线圈烧毁或阀芯卡死，通电后无法正常开启。
5. 水位传感器或流量计故障，实际已进水但传感器未正确回报信号。
6. 主控板进水阀驱动电路损坏，无法输出正确的开启电压给进水阀。
7. 浮子开关卡在上限位置（注水过量保护被误触发），控制板认为已不再需要进水。

自助排查

1. 检查厨房水槽下方的洗碗机专用供水阀门是否处于完全打开状态，确保阀门手柄与水管平行。
2. 将洗碗机从橱柜中拉出适当距离，沿进水软管全程检查是否有明显的折弯、压扁或扭曲，理直管路。
3. 关闭供水阀门，拧下进水软管与洗碗机连接的接头，取出管口处的滤网，用旧牙刷刷洗干净后重新装回。
4. 将进水管另一端从供水角阀上拧下，检查该端口是否也有滤网，一并清洗。
5. 重新接通水源后，启动一个短洗涤程序。在进水阶段，应能听到”嘶嘶”的流水声；若完全无声，很可能进水阀损坏。
6. 用万用表测量进水阀线圈电阻（正常值通常在 800-1200 Ω），如果测得开路或短路，需要更换进水阀。
7. 若以上步骤均正常但仍报 1-1，可能是主控板或传感器故障，请断开电源联系肯摩尔售后维修。

English

Meaning

1-1 indicates that the dishwasher failed to detect sufficient water entering the tub within the expected timeframe. Kenmore dishwashers are equipped with a flow meter and pressure sensor to monitor the fill process. During the fill phase, the main control board energizes the water inlet valve and expects the water level sensor or flow meter to report that the target level has been reached within a preset duration (typically 4–6 minutes). If no water inflow or insufficient flow is detected after this timeout, the control board displays the 1-1 error code and halts the current wash cycle to prevent dry-heating the element and running the circulation pump without water.

Common Causes

1. The household water supply valve to the dishwasher is closed or the supply line has been accidentally shut off.
2. The water inlet hose is kinked, twisted, or compressed under a heavy object, restricting water flow.
3. The mesh filter screen at the inlet hose connection is clogged with scale, sediment, or rust particles, severely reducing inflow.
4. The water inlet solenoid valve coil is burnt out or the valve plunger is stuck, preventing the valve from opening when energized.
5. The water level sensor or flow meter is faulty — water has actually entered but the sensor fails to report the correct signal.
6. The main control board’s inlet valve driver circuit is damaged and cannot output the proper activation voltage to the inlet valve.
7. The float switch is stuck in the upper position (overfill protection falsely triggered), causing the control board to believe no more water is needed.

Self-Check Steps

1. Verify that the dedicated dishwasher shut-off valve under the kitchen sink is fully open — the valve handle should be parallel to the water pipe.
2. Carefully pull the dishwasher out from the cabinet enough to inspect the entire length of the inlet hose for visible kinks, flattening, or twists; straighten the hose as needed.
3. Shut off the water supply valve, disconnect the inlet hose at the dishwasher connection, remove the mesh filter screen at the port, scrub it clean with an old toothbrush, and reinstall it.
4. Disconnect the other end of the inlet hose from the supply angle valve and check whether that port also has a filter screen; clean it as well.
5. After restoring the water supply, start a short wash cycle. During the fill phase, you should hear a “hissing” sound of flowing water; if there is complete silence, the inlet valve is likely faulty.
6. Use a multimeter to measure the inlet valve coil resistance (the normal value is typically 800–1200 Ω). If the reading is open or shorted, the inlet valve needs to be replaced.
7. If all the above steps check out but the 1-1 code persists, the issue may be a faulty main control board or sensor. Disconnect power and contact Kenmore after-sales service for repair.