中文
含义
电机堵转故障。牙刷开机后电机不转、振动异常微弱或间歇性停转。
常见原因
- 电机转轴被牙膏或异物卡住
- 电机驱动IC损坏导致输出缺相或功率不足
- 电机霍尔传感器故障导致换相失败
- 电池电压过低无法驱动电机——虽然状态指示灯仍亮
- 电机碳刷磨损严重——有刷电机长期使用后的常见故障
自助排查
- 拆下刷头检查电机转轴是否被牙膏垢或异物卡住
- 清洁电机轴与刷头连接区域——用温水冲洗并晾干
- 先充电12小时确保电池满电后再开机测试
- 听电机是否有微弱”嗡嗡”声但不转动——可能是驱动IC损坏
- 若清洁和充电后仍不转——需更换电机或驱动板
English
Meaning
Motor stall fault. The brush powers on but the motor does not spin, vibration is abnormally weak, or it stops intermittently.
Common Causes
- Motor shaft jammed by dried toothpaste residue or foreign debris
- Damaged motor driver IC causing missing phase or insufficient drive power
- Failed motor Hall sensor preventing proper commutation
- Battery voltage too low to drive the motor — indicator LEDs may still light
- Worn motor carbon brushes — a common issue with brushed DC motors over time
Self-Check Steps
- Remove the brush head and check if the motor shaft is blocked by toothpaste buildup or debris
- Clean the motor shaft interface with warm water and dry thoroughly
- Charge the brush for at least 12 hours to ensure a full battery before testing
- Listen for a faint humming without rotation — suggests a failed driver IC
- If cleaning and charging do not restore operation, replace the motor or driver board