E2 中

E2 - 飞利浦 电动牙刷

中文

含义

电机堵转故障。牙刷开机后电机不转、振动异常微弱或间歇性停转。

常见原因

  1. 电机转轴被牙膏或异物卡住
  2. 电机驱动IC损坏导致输出缺相或功率不足
  3. 电机霍尔传感器故障导致换相失败
  4. 电池电压过低无法驱动电机——虽然状态指示灯仍亮
  5. 电机碳刷磨损严重——有刷电机长期使用后的常见故障

自助排查

  1. 拆下刷头检查电机转轴是否被牙膏垢或异物卡住
  2. 清洁电机轴与刷头连接区域——用温水冲洗并晾干
  3. 先充电12小时确保电池满电后再开机测试
  4. 听电机是否有微弱”嗡嗡”声但不转动——可能是驱动IC损坏
  5. 若清洁和充电后仍不转——需更换电机或驱动板

English

Meaning

Motor stall fault. The brush powers on but the motor does not spin, vibration is abnormally weak, or it stops intermittently.

Common Causes

  1. Motor shaft jammed by dried toothpaste residue or foreign debris
  2. Damaged motor driver IC causing missing phase or insufficient drive power
  3. Failed motor Hall sensor preventing proper commutation
  4. Battery voltage too low to drive the motor — indicator LEDs may still light
  5. Worn motor carbon brushes — a common issue with brushed DC motors over time

Self-Check Steps

  1. Remove the brush head and check if the motor shaft is blocked by toothpaste buildup or debris
  2. Clean the motor shaft interface with warm water and dry thoroughly
  3. Charge the brush for at least 12 hours to ensure a full battery before testing
  4. Listen for a faint humming without rotation — suggests a failed driver IC
  5. If cleaning and charging do not restore operation, replace the motor or driver board

更多 飞利浦 电动牙刷 错误代码

E1 E3 E4 E5