中文
含义
充电异常。牙刷放入充电底座后无法正常充电、充电指示灯异常或充电速度极慢。
常见原因
- 充电底座与牙刷底部充电线圈对齐不良——位置偏移
- 充电底座内部感应线圈断裂或短路
- 牙刷手柄内部接收线圈或整流电路损坏
- 充电底座进水或受潮导致线圈腐蚀
- 充电器输出功率不足——非原装充电器不匹配
自助排查
- 调整牙刷在充电底座上的位置——确保底部完全对齐
- 清洁充电底座表面和牙刷底部——清除水垢和牙膏残留
- 确认使用原装充电底座和电源适配器
- 检查充电底座指示灯——不亮可能底座损坏
- 尝试用另一把牙刷测试充电底座——排除牙刷手柄问题
English
Meaning
Charging error. The brush cannot charge when placed on the base, the charging indicator is abnormal, or charging is extremely slow.
Common Causes
- Misalignment between the charging coil in the base and the receiving coil in the handle
- Broken or short-circuited induction coil in the charging base
- Damaged receiving coil or rectifier circuit inside the brush handle
- Water ingress or moisture corrosion on the charging base coil
- Incompatible or underpowered charger — non-original adapter not matching specs
Self-Check Steps
- Adjust the brush position on the charging base — the bottom must be fully centered
- Clean the charging base surface and the brush bottom — remove scale and toothpaste residue
- Ensure the original Philips charging base and power adapter are being used
- Check the charger base indicator — no light suggests a faulty base
- Test the charging base with another brush to isolate the issue to the base or the handle