中文
含义
FE表示洗衣机进水异常超量,溢水保护电路已触发。这是比5C更严重的溢水故障等级。洗衣机检测到水位超过最高安全水位时,立即切断进水阀并启动紧急排水。此故障属于临界级,需立即处理以防止水损。
常见原因
- 进水阀芯卡在开启位置无法关闭,即使断电仍有水不断流入。
- 水位传感器(压力传感器)完全失效,向主控板发送错误的水位信号。
- 主控板上进水阀驱动电路短路,持续为进水阀供电。
- 水位传感器气路软管脱落或堵塞,传感器无法感知实际水位。
- 多个进水阀同时故障(双进水机型),其中一路失控。
自助排查
- 立即关闭水龙头以阻止水继续流入,拔掉洗衣机电源插头。
- 手动清理排水泵过滤器,让水尽快排出桶外,必要时打开机门辅助排水。
- 用拖把和毛巾清理洗衣机周围地面积水,防止滑倒和地板损坏。
- 将洗衣机内衣物取出,确认桶内无残留水后,检查进水阀是否仍在滴水(正常应完全关闭)。
- 此故障涉及电气安全和漏水风险,必须由专业维修人员处理,请联系三星售后。
English
Meaning
FE indicates a critical water overflow condition on the washer. The water level has exceeded the maximum safety limit and the overflow protection circuit has been triggered. This is a more severe level than 5C and requires immediate attention to prevent water damage.
Common Causes
- The inlet valve spool is stuck open — water keeps flowing even with power disconnected.
- Complete failure of the water level sensor to send correct signals.
- Short circuit in the inlet valve drive circuit on the main board — valve stays powered.
- Detached or blocked water level sensor hose preventing pressure sensing.
- Multiple simultaneous inlet valve faults (dual-inlet models).
Self-Check Steps
- Turn off the water tap immediately and unplug the washer.
- Manually clean the drain pump filter to let water drain out quickly. Open the door if safe.
- Mop up any water around the washer to prevent slipping or floor damage.
- Remove clothing from the drum. Check if the inlet valve is still dripping (should be fully closed when off).
- This fault involves electrical safety and flood risk — professional service is required. Contact Samsung.