中文
含义
刷条（滚刷）被缠绕物卡住无法自由旋转，电机检测到阻力过大或转速异常后报警。此代码特指吸头刷条区域的问题。
常见原因
- 长头发或宠物毛发缠绕在刷条两端，形成紧束环阻止旋转
- 地毯纤维或线头缠绕在刷条轴承处
- 硬物（回形针、发夹、小玩具）卡入刷条槽
- 刷条端盖未完全锁紧，刷条轴向窜动与外壳摩擦
- 刷条轴承缺油或磨损，旋转阻力增大
自助排查
- 断开机器电源，取下吸头，将刷条从侧面抽出
- 用剪刀沿刷条凹槽剪断缠绕的毛发和纤维，完全清除
- 检查刷条端盖和轴承是否有碎屑堵塞
- 清除槽内硬物，确认刷条能自由旋转无卡滞
- 重新安装刷条，确保两端端盖锁紧到位后开机测试
English
Meaning
The brush bar (brush roll) is stuck and cannot rotate freely. The motor detects excessive resistance or abnormal speed and triggers the alert. This code specifically indicates a problem in the head brush bar area.
Common Causes
- Long hair or pet fur wrapped tightly around both ends of the brush bar, creating binding rings
- Carpet fibers or loose threads tangled around the brush bar bearings
- Hard objects (paper clips, hairpins, small toys) jammed into the brush bar channel
- Brush bar end cap not fully locked, allowing axial play and casing friction
- Brush bar bearings dry or worn, increasing rotational resistance
Self-Check Steps
- Disconnect power, remove the cleaner head, and slide the brush bar out from the side
- Use scissors to cut through hair and fibers wrapped along the brush bar grooves; remove all debris completely
- Inspect the end caps and bearings for accumulated debris
- Clear any hard objects from the channel and verify the brush bar spins freely by hand
- Reinstall the brush bar, lock both end caps securely, then power on to test