中文
含义
E7 为 NTC 温度传感器开路或短路。NTC 用于检测洗涤水温,配合加热管实现精确控温。
常见原因
- NTC 传感器老化阻值漂移
- NTC 连接线束断裂
- NTC 探头水密失效进水
- 控制板检测电路故障
自助排查
- 选择常温洗涤确认洗衣机能否正常工作,如能则问题在加热或温度检测回路。
- 用万用表测量 NTC 阻值,室温下通常为数十 kΩ,如偏差过大或无穷大说明损坏。
- 检查 NTC 连接线束是否松动或断裂。
- 如 NTC 正常,控制板检测电路可能有问题,需联系海信售后诊断。
English
Meaning
NTC temperature sensor open or short circuit. The NTC detects wash water temperature and works with the heating element for precise temperature control.
Common Causes
- NTC sensor aging, resistance drift
- NTC wiring harness broken
- NTC probe water seal failed causing water ingress
- Control board detection circuit fault
Self-Check Steps
- Select a cold wash cycle to confirm the washer works normally; if so, the problem is in the heating or temperature detection circuit.
- Use a multimeter to measure NTC resistance; at room temperature it is typically tens of kΩ; infinite or zero indicates damage.
- Check whether the NTC wiring harness is loose or broken.
- If the NTC is normal, the control board detection circuit may be faulty; contact Hisense service for diagnosis.