中文
含义
E4 为脱水不平衡报警。脱水阶段滚筒内衣物分布严重不均匀,导致滚筒偏心过大,为保护机器和降低噪音,洗衣机降低转速或停止脱水。
常见原因
- 衣物量过少或单件大件衣物(如床单、羽绒服)
- 洗衣机未水平放置
- 减震器(阻尼器)磨损
- 混凝土配重块松动
自助排查
- 暂停程序,打开门重新均匀分布衣物,或添加适量衣物平衡负载。
- 避免单独洗涤一件大件吸水衣物,可与小件衣物混合洗涤。
- 检查洗衣机四脚是否着地平稳,用水平尺测量,调整底脚使机器水平。
- 按压滚筒,感受减震效果,如滚筒晃动过大可能减震器老化。
- 若调整后仍频繁报 E4,减震器或悬挂系统可能损坏,联系海信售后检修。
English
Meaning
Drum unbalanced detected during spin. The laundry load in the drum is severely uneven during the spin cycle, causing excessive drum eccentricity.
Common Causes
- Load too small or a single heavy item (e.g., bed sheet, down jacket)
- Washer not leveled on the floor
- Shock absorber (damper) worn
- Concrete counterweight loose
Self-Check Steps
- Pause the cycle, open the door and redistribute the laundry evenly, or add more items to balance the load.
- Avoid washing a single large absorbent item alone; mix with smaller items.
- Check that all four feet are stable on the floor; use a spirit level and adjust the feet to level the machine.
- Press down on the drum to feel the damping effect; excessive wobbling suggests worn shock absorbers.
- If E4 persists frequently after adjustments, the shock absorber or suspension system may need repair; contact Hisense service.