E13

E13 - 戴森 扫地机

中文

含义

机器人充电时检测到充电座终端与机器人充电触点之间的接触异常,无法正常建立电连接开始充电。

常见原因

  1. 机器人底部充电触点和充电座弹片之间有灰尘或氧化层
  2. 充电座放置位置不平,机器人对接时触点对位不准
  3. 充电座弹片变形或疲劳导致接触压力不足
  4. 机器人充电触点和充电座弹片磨损严重
  5. 充电座上的引导红外信号受阻,机器人无法精准归位

自助排查

  1. 用干布或酒精棉片擦拭机器人底部充电触点和充电座弹片
  2. 检查充电座位置是否水平,后方是否有足够的靠墙空间
  3. 按下机器人面板上的”归位”按键,观察对接是否准确
  4. 手动将机器人推至充电座,检查充电指示灯是否亮起
  5. 如触点氧化严重,用细砂纸轻磨去除氧化层后清洁

English

Meaning

The robot detects abnormal contact between the charging dock terminals and its own charging contacts when attempting to charge. Electrical connection cannot be established.

Common Causes

  1. Dust or oxidation layer on the robot’s charging contacts and the dock spring pins
  2. Charging dock not placed on a level surface, causing misalignment during docking
  3. Dock spring pins deformed or fatigued, providing insufficient contact pressure
  4. Severely worn robot charging contacts or dock terminals
  5. Dock infrared guidance signal obstructed, preventing precise docking alignment

Self-Check Steps

  1. Wipe both the robot’s charging contacts and the dock spring pins with a dry cloth or alcohol wipe
  2. Verify the dock is on a level surface with adequate wall clearance behind it
  3. Press the robot’s “home” button and observe whether docking alignment is accurate
  4. Manually push the robot onto the dock and check whether the charge LED illuminates
  5. If contacts are heavily oxidized, gently polish with fine sandpaper, then clean thoroughly

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